Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Emails going to spam/junk folder

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by sfhowes

more options

ALL of my emails from Facebook go to the Spam/Junk folder! EVERY EMAIL, ALL OF THE TIME! I mark them as NOT JUNK EVERY TIME. They continue to show up in Junk no matter what action I take.

ALL of my emails from Facebook go to the Spam/Junk folder! EVERY EMAIL, ALL OF THE TIME! I mark them as NOT JUNK EVERY TIME. They continue to show up in Junk no matter what action I take.

All Replies (1)

more options

Are they moved to Spam/Junk by TB's junk controls or by the filters applied by your mail provider, before they are downloaded to TB? You might have to whitelist or unblock FB through webmail, perhaps by adding it to webmail contacts.