Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Video Download Helper

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

frankp
frankp
more options

After downloading Youtube videos with Video Download Helper I get an error message: information not found; file might be corrupted.

After downloading Youtube videos with Video Download Helper I get an error message: information not found; file might be corrupted.

All Replies (4)

FredMcD
FredMcD
more options

Remove, then reinstall the program.

frankp
frankp Question owner
more options

I removed Video DownloadHelper and reinstalled it. The results are the same as before: information not found in media; file might be corrupted.

frankp
frankp Question owner
more options

I removed Video DownloadHelper and reinstalled it. The results are the same as before: information not found in media; file might be corrupted.

FredMcD
FredMcD
more options

You will need to contact their support.