Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crash when you try to download an image

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Andres

Tormius
Tormius
more options

Hello,

When I search for an image in Google and want to save it by keeping my finger pressed, the drop-down menu indicating "Save image" appears, but when I click on it, Firefox closes, closing all the tabs (which I can later recover).

To download an image I have to enter the link and download it from the page, but it doesn't leave from the Google preview, I have been able to observe that in other browsers it doesn't happen.

Any solution?

Hello, When I search for an image in Google and want to save it by keeping my finger pressed, the drop-down menu indicating "Save image" appears, but when I click on it, Firefox closes, closing all the tabs (which I can later recover). To download an image I have to enter the link and download it from the page, but it doesn't leave from the Google preview, I have been able to observe that in other browsers it doesn't happen. Any solution?

All Replies (1)

Andres
Andres
more options

Hello Tor, Thank you for reaching out. For what you have described above, it seems an issue of updating the iOS on your iphone, or either update the Firefox app. Let me know if it works Best...