Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

this board: Can I not change my email address?

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by Kiki

GatesIsAntiChrist
GatesIsAntiChrist
more options

At https://support.mozilla.org/en-US/users/edit or https://accounts.firefox.com/settings I see no way to change my email address. It appears that the only choice is to add a new account, and optionally delete the old one. No. I want to change the email address, and still see my old posts after logging in with the new one. Is that not permitted? The only setting I see is Secondary email address. I want to change the primary.

At https://support.mozilla.org/en-US/users/edit or https://accounts.firefox.com/settings I see no way to change my email address. It appears that the only choice is to add a new account, and optionally delete the old one. No. I want to change the email address, and still see my old posts after logging in with the new one. Is that not permitted? The only setting I see is Secondary email address. I want to change the primary.

Chosen solution

Hi,

You can switch your primary address on Firefox Accounts. Here's how you can do it: Change the primary email address on your Mozilla account

Read this answer in context 👍 0

All Replies (3)

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrator
more options

Chosen Solution

Hi,

You can switch your primary address on Firefox Accounts. Here's how you can do it: Change the primary email address on your Mozilla account

GatesIsAntiChrist
GatesIsAntiChrist Question owner
more options

The sequence is a little a-backwards but you gave me the solution so I thank you for that. Perfect answer.

FYI I reposted elsewhere because I could not see this post under "https://support.mozilla.org/en-US/questions/firefox", but as obviously you saw it, it must have gone in both times. I understand and approve deleting the other one. Sorry for causing you to expend effort on that.

No offense to you, but I find the board terribly difficult to use efficiently. If it's practical to put it on a popular forum platform like PHP I believe that I and many would benefit. Among other nuisances, I've had a heck of a time seeing posts that I clearly entered earlier here.

Thanks again.

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrator
more options

Glad that it worked for you. I'll mark this thread solved, then.