Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mac 78.5.1 (64-bit) Changes Folder Icon to Sent Icon (IMAP)

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by woolwit

more options

TB displays some of my folders with the correct 'folder' icon and others are displayed with the 'sent' icon. Spent about an hour yesterday adding new folders, moving messages to those folders (This is an IMAP account, so this had to be done in my synced Webmail portal) just to have my folders show up as folders. I did this with all add-ons off. When I subsequently turned on my add-ons the corrected folders displayed correctly. But today the anomalous behavior is back. Anyone run into this and have a solution?

TB displays some of my folders with the correct 'folder' icon and others are displayed with the 'sent' icon. Spent about an hour yesterday adding new folders, moving messages to those folders (This is an IMAP account, so this had to be done in my synced Webmail portal) just to have my folders show up as folders. I did this with all add-ons off. When I subsequently turned on my add-ons the corrected folders displayed correctly. But today the anomalous behavior is back. Anyone run into this and have a solution?

Chosen solution

Okay, I think I've got it now. If you have 'sub' email Identities save copies of Sent emails from that address to a purpose-specific folder, it automatically changes the icon of the folder to the 'sent' icon. Regardless of what other emails (i.e. received purpose-specific sub email identity correspondence) you have in that folder. i.e. You can't have a folder that receives copies of sent emails from Identity email addresses retain a Folder icon, they automatically change to a Sent icon. I think this might be a bug.

Read this answer in context 👍 0

All Replies (2)

more options

I think the problem I'm having is related to Settings > Manage Identities > Email Address > Edit > Copies and Folders... where I have a 'sub' email address save a copy of sent emails to a specific folder. It seems TB wants to change the icon of the folder it's saving to from a folder icon to a sent icon. The behavior I'm trying to create... Email arrives to purpose-specific email address, drag it into purpose-specific folder, reply to it, have sent reply automatically store in same folder. So that the exchange is easy to follow.

more options

Chosen Solution

Okay, I think I've got it now. If you have 'sub' email Identities save copies of Sent emails from that address to a purpose-specific folder, it automatically changes the icon of the folder to the 'sent' icon. Regardless of what other emails (i.e. received purpose-specific sub email identity correspondence) you have in that folder. i.e. You can't have a folder that receives copies of sent emails from Identity email addresses retain a Folder icon, they automatically change to a Sent icon. I think this might be a bug.