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Changes happened, cannot sign onto sites I normally use, dont know what to do, tried all troubleshooting

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  • Last reply by FredMcD

clyons206
clyons206
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Been using Firefox for years, all of a sudden 2 sites no longer works, everyone says it is Firefox fault, and all say to switch browsers. The sites do work on Chrome, but i do not want to switch. PLEASE HELP, I am by no means a computer person, but do need. Nothing new has been installed, and to my knowledge nothing has been changed, other than probable updated. The sites worked fine, then they did not work at all. This all started about 30 days ago, maybe 45

Been using Firefox for years, all of a sudden 2 sites no longer works, everyone says it is Firefox fault, and all say to switch browsers. The sites do work on Chrome, but i do not want to switch. PLEASE HELP, I am by no means a computer person, but do need. Nothing new has been installed, and to my knowledge nothing has been changed, other than probable updated. The sites worked fine, then they did not work at all. This all started about 30 days ago, maybe 45

All Replies (1)

FredMcD
FredMcD
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Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}