Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why "document.pdf"

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

camilla5
camilla5
more options

When a pdf is opened in a new firefox tab and then saved on the computer, the file is automatically named document.pdf, even though other browsers, safari and chrome, give the file the name that is in the title tag (ie also on the firefox tab). Why is that? Is it the creator of the pdf who forgot something or is it mozilla who prevents something?

When a pdf is opened in a new firefox tab and then saved on the computer, the file is automatically named document.pdf, even though other browsers, safari and chrome, give the file the name that is in the title tag (ie also on the firefox tab). Why is that? Is it the creator of the pdf who forgot something or is it mozilla who prevents something?

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi camilla5, it varies among different servers. You definitely should not see a generic name like "document.pdf" 100% of the time. Are there particular sites where you notice this problem?

Note: if the forum detects an address of a non-Mozilla site, your post will be diverted to the spam link moderation queue and be delayed in appearing. Don't panic. We'll see it eventually.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window