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can't save new contacts

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by sfhowes

jhvinaz
jhvinaz
more options

Is there a CURRENT explanation (not one from 10 versions ago), for why I keep saving the same new contact over & over & over & over & it never appears in my address book. I've got about a full hour trying to do this one simple thing. The system seems to accept the new contact, but it never actually appears when I pull up "Contacts." How do I set up a new contact?

I can see that there are reasons why Thunderbird defines & differentiates "mailing list" vs "contacts" vs "address book", but having so many options adds to the confusion. Maybe these categories are part of my problem??? I have nothing in what T calls the "Personal address book". I have contacts in both my "Contacts" folder and the "Collected Addresses". My needs are simple... I need ONE address book, which I would use as my ONE mailing list. I don't need subcategories or multiple mailing lists. I just want to add a contact & see it appear in my Contacts folder. Why is such a simple task so difficult in T?

Is there a CURRENT explanation (not one from 10 versions ago), for why I keep saving the same new contact over & over & over & over & it never appears in my address book. I've got about a full hour trying to do this one simple thing. The system seems to accept the new contact, but it never actually appears when I pull up "Contacts." How do I set up a new contact? I can see that there are reasons why Thunderbird defines & differentiates "mailing list" vs "contacts" vs "address book", but having so many options adds to the confusion. Maybe these categories are part of my problem??? I have nothing in what T calls the "Personal address book". I have contacts in both my "Contacts" folder and the "Collected Addresses". My needs are simple... I need ONE address book, which I would use as my ONE mailing list. I don't need subcategories or multiple mailing lists. I just want to add a contact & see it appear in my Contacts folder. Why is such a simple task so difficult in T?

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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Every TB setup has Personal Address Book and Collected Addresses by default, and they can't be deleted and shouldn't be renamed, so I don't know how you ended up with just Contacts and CA. Try this: in Address Book, File/New/Address Book, name it, then add a contact to it. Press Alt if the Menu Bar with File is hidden. Does that contact remain if TB is restarted?