Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Pogo Connection

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

AFTER ABOUT TWENTY YEARS BEING A POGO MEMBER, I AM SUDDENLY GETTING A PROMPT THAT I DO NOT MEET THE REQUIRED AGE TO PLAY....SO AM UNABLE TO GET ACCESS. I MISS BEING ABLE TO PLAY SCRABBLE. ANY SOLUTION?

AFTER ABOUT TWENTY YEARS BEING A POGO MEMBER, I AM SUDDENLY GETTING A PROMPT THAT I DO NOT MEET THE REQUIRED AGE TO PLAY....SO AM UNABLE TO GET ACCESS. I MISS BEING ABLE TO PLAY SCRABBLE. ANY SOLUTION?

Chosen solution

That's strange. Do you have a login with the site? Usually age information is stored in your account. Could that have changed?

Are you able to use the site in a different web browser on your computer?

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

That's strange. Do you have a login with the site? Usually age information is stored in your account. Could that have changed?

Are you able to use the site in a different web browser on your computer?

more options

You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data for that website will be saved once again.