Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks in folder don't sync properly

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

more options

I use Firefox on macOS and Windows 10, Firefox Nightly on android, I save all bookmarks in the toolbar. Syncing between macOS and android is perfect, but not between macOS and Windows 10. If I add a bookmark in the folder, after syncing on another device, the new bookmark will be in the toolbar instead of the folder I selected. Also, all newly-added bookmarks are not in order.

Thanks in advanced!

I use Firefox on macOS and Windows 10, Firefox Nightly on android, I save all bookmarks in the toolbar. Syncing between macOS and android is perfect, but not between macOS and Windows 10. If I add a bookmark in the folder, after syncing on another device, the new bookmark will be in the toolbar instead of the folder I selected. Also, all newly-added bookmarks are not in order. Thanks in advanced!

All Replies (2)

more options

Could anyone help with this issue? It's really annoying and drives me crazy!

more options

If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

If any errors are reported, check this link: https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional

The places.sqlite file contains your History and Bookmarks. And it looks like it is corrupted.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox. The browser should then create a new place.sqlite and recover your bookmarks from the backup files.

Note: Your history is not backed up and will be lost.