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Problem restoring old session after a crash

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Bithiah

moze71
moze71
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After a crash this morning, my tabs disappear and I never got the restore option from Firefox tab. Normally, I used to change the previous.jsonl4z file with the last recovery file, but this time it seems is no longer available. Can anyone help me on whats the new procedure to fix this problem.

Thank you.

Moises Zetune

After a crash this morning, my tabs disappear and I never got the restore option from Firefox tab. Normally, I used to change the previous.jsonl4z file with the last recovery file, but this time it seems is no longer available. Can anyone help me on whats the new procedure to fix this problem. Thank you. Moises Zetune

All Replies (3)

Bithiah
Bithiah
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Hey there!

Please see the following link below on how to restore previous session:

https://support.mozilla.org/en-US/kb/restore-previous-session

Hope I helped!

Kind regards,

Bithiah

moze71
moze71 Question owner
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Bithiah, 

Thanks I have tried that with no luck.
Bithiah
Bithiah
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Hey there!

If your problem is solved, please mark a solution so that others can see this thread is solved. Thank you in advance!

Kind regards,

Bithiah