Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird will not download email

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Matt

more options

My mac, os 10.12, froze up. After I rebooted Thunderbird will not download email now. I cant find a pref. file to delete it. When Thunderbird starts up it connects to the mail server says downloading 1 of 20 messages then just quits. I can get may email on my pc running thunderbird. The Mac and PC are running Thunderbird 78.13.0 Thanks for your help, David

My mac, os 10.12, froze up. After I rebooted Thunderbird will not download email now. I cant find a pref. file to delete it. When Thunderbird starts up it connects to the mail server says downloading 1 of 20 messages then just quits. I can get may email on my pc running thunderbird. The Mac and PC are running Thunderbird 78.13.0 Thanks for your help, David

All Replies (1)

more options

Do you have an anti virus on your mac?