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Firefox crashes whenever I open an application such as a game (.exe files) or application

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

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Firefox just straight up crashes every single time I open an app on my pc.

It will allow me to re open the session after the crash but its really annoying for it to crash everytime.

I can confirm this only happens with firefox after having tested other browsers for this issue.

Appreciate any help

Firefox just straight up crashes every single time I open an app on my pc. It will allow me to re open the session after the crash but its really annoying for it to crash everytime. I can confirm this only happens with firefox after having tested other browsers for this issue. Appreciate any help

All Replies (1)

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Are you opening from within Firefox, or are these external?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support