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Firefox on Ubuntu LTE with WSL2 and GWSL - Crashs all the time

  • 2 replies
  • 1 has this problem
  • 79 views
  • Last reply by atomino2000

atomino2000
atomino2000
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Hello,

what can i do when i get a message "Sorry. We just need to do one small thing to keep going." with <Restart Firefox> or "Gah. Your tab just crashed." all the time i open firefox? A restart with Add-Ons disabled does not help. I send the troubleshooting information from Help/Troubleshooting information. As one can see Firefox does not seem to produce crash reports either.

Kind regards Atomino Zweitausend

Hello, what can i do when i get a message "Sorry. We just need to do one small thing to keep going." with <Restart Firefox> or "Gah. Your tab just crashed." all the time i open firefox? A restart with Add-Ons disabled does not help. I send the troubleshooting information from Help/Troubleshooting information. As one can see Firefox does not seem to produce crash reports either. Kind regards Atomino Zweitausend
Attached screenshots

Chosen solution

Hi FredMcD,

i downloaded and unzipped the recommended version and ran it from the ./firefox folder (my location was /tmp/firefox). It worked. Then I removed the currently installed firefox-esr package and reinstalled the firefox package with apt. Now it works (it's magic).

I assume something was wrong with my profile.

Thanks for the recommendation.

Kind regards Atomino

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All Replies (2)

FredMcD
FredMcD
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Are you currently using a version from the repositories of your Linux distribution? Try the Firefox version from the official Mozilla server: https://www.mozilla.org/en-US/firefox/all/

If you have trouble with the upgrade, use this link; http://www.mozilla.org/en-US/firefox/all/

atomino2000
atomino2000 Question owner
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Chosen Solution

Hi FredMcD,

i downloaded and unzipped the recommended version and ran it from the ./firefox folder (my location was /tmp/firefox). It worked. Then I removed the currently installed firefox-esr package and reinstalled the firefox package with apt. Now it works (it's magic).

I assume something was wrong with my profile.

Thanks for the recommendation.

Kind regards Atomino