Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox Sync on Android Authenticator Error

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Paul

Home
Home
more options

When setting up sync on my new Android phone. I scan the QR code on the webpage on my desktop, then it takes me to a screen to type in the code from Google Authenticator. I type in the code from the Google Authenticator app that is presently showing my my phones screen and I get an invalid pin error, every time.

When setting up sync on my new Android phone. I scan the QR code on the webpage on my desktop, then it takes me to a screen to type in the code from Google Authenticator. I type in the code from the Google Authenticator app that is presently showing my my phones screen and I get an invalid pin error, every time.

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Did you have two factor authentication set up on your Firefox Account?

Modified by Paul