Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Outgoing emails

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by jasper5

jasper5
jasper5
more options

This message keeps coming up when I try to send an email:

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.amtelecom.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

How can I fix this Thanks, Joanne

This message keeps coming up when I try to send an email: Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.amtelecom.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again. How can I fix this Thanks, Joanne

Chosen solution

What are your settings? If this is an Eastlink-based account, try using mail.eastlink.ca on port 465, SSL/TLS, authentication = normal password, User Name = email address.

Read this answer in context 👍 0

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

What are your settings? If this is an Eastlink-based account, try using mail.eastlink.ca on port 465, SSL/TLS, authentication = normal password, User Name = email address.

jasper5
jasper5 Question owner
more options

Thank You, I had tried everything I could think of most of the day, you just saved me another headache Have a nice day Joanne