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Association for PDF attachments

  • 1 reply
  • 1 has this problem
  • 33 views
  • Last reply by Toad-Hall

russell19
russell19
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The error message below come up when trying to open a PDF attachment. This only happens when trying to open the attachment before sending a message. Messages that have been sent or received we are able to open the PDF attachment. I have deleted the Preferences in the settings for PDF type files many times and still unable to open a attachment. It's important to be able to open a attachment before a mail is sent to confirm the document is correct Please assist.

Error Message

C:\Users\Russell\AppData\Local\Temp\nsmail.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences.

The error message below come up when trying to open a PDF attachment. This only happens when trying to open the attachment before sending a message. Messages that have been sent or received we are able to open the PDF attachment. I have deleted the Preferences in the settings for PDF type files many times and still unable to open a attachment. It's important to be able to open a attachment before a mail is sent to confirm the document is correct Please assist. Error Message C:\Users\Russell\AppData\Local\Temp\nsmail.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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TRy info at this bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=1698140 from comment 8 onwards.

Also good info in this bug: https://bugzilla.mozilla.org/show_bug.cgi?id=1729922 from comment 17 onwards


Basically - something werid going on with the Content type: HTML document Thunderbird seems to think pdf are HTML - SEt the Content Type for PDF to eg: Adobe But set Content type: HTML document Action to 'Always Ask' or if you rarely open any html documents then set as Adobe.