Firefox does not open MSN URL but Chrome does
Several URLs are not opened or open as a blank white screen in Firefox yet the open without issue in Chrome. I have disabled ABP and F.B. Purity without any change. One such is the MSN page: https://www.msn.com/en-us/news/politics/donald-trumps-truth-social-partners-with-rumble-in-bid-to-take-on-youtube/ar-AARQASY?ocid=uxbndlbing
Other MSN sites open without issue.
Thank you in advance. Ken
Chosen solution
https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version?
Version 95.0, first offered to Release channel users on December 7, 2021 Version 95.0.1, first offered to Release channel users on December 16, 2021
https://support.mozilla.org/en-US/questions/1359657#answer-1463359
and updated to 95.0. . . . I finally found where the plugin "Widevine Content Decryption
Module provided by Google Inc." was not updating to the newest version of
December 1, 2021. Ver #4.10.2391.0
cor-el; Make sure you have the latest Widevine version. You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.
- Settings -> General: Play DRM
- https://support.mozilla.org/en-US/kb/enable-drm
You can possibly check the XHR requests in the Browser Console if this doesn't work.
Read this answer in context 👍 1All Replies (3)
Try to update to 95.0.1
Chosen Solution
https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version?
Version 95.0, first offered to Release channel users on December 7, 2021 Version 95.0.1, first offered to Release channel users on December 16, 2021
https://support.mozilla.org/en-US/questions/1359657#answer-1463359
and updated to 95.0. . . . I finally found where the plugin "Widevine Content Decryption
Module provided by Google Inc." was not updating to the newest version of
December 1, 2021. Ver #4.10.2391.0
cor-el; Make sure you have the latest Widevine version. You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.
- Settings -> General: Play DRM
- https://support.mozilla.org/en-US/kb/enable-drm
You can possibly check the XHR requests in the Browser Console if this doesn't work.
While trying troubleshoot I noticed Capital One had placed an add-on on Firefox without my knowledge. I deleted it and rebooted and the URL seems to be loading properly.
Thank you for you support and suggestions. I will check DRM and see if it updates.