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Firefox Account Sync

  • 1 reply
  • 1 has this problem
  • 16 views
  • Last reply by FredMcD

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I had to reset my password and now I can't sync any of my bookmarks. I need help. I had a ton of bookmarks and passwords saved and they won't sync up. Please help immediately.

I had to reset my password and now I can't sync any of my bookmarks. I need help. I had a ton of bookmarks and passwords saved and they won't sync up. Please help immediately.

Chosen solution

If you are talking about sync;

Resetting the sync password, or changing its e-mail will remove all data from the servers. The username and password are used to create the encryption.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address

Note: Only the data on the servers is cleared. The profile data is not changed or removed.

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Chosen Solution

If you are talking about sync;

Resetting the sync password, or changing its e-mail will remove all data from the servers. The username and password are used to create the encryption.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address

Note: Only the data on the servers is cleared. The profile data is not changed or removed.