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My verizon.com email addresses no longer work with Thunderbird...

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by elively304

elively304
elively304
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I have two verizon.net email accounts. I used Thunderbird to download them to my laptop.

One email stopped working a while ago, now my other one also stopped working yesterday.

I do not have a cell phone so I can not do that 2 version account verification (or whatever it is called on aol).

I am happy to give you details if you will HELP. Laptop, Windows 10, Google Chrome, Thunderbird 91.5.1 (64-bit)

AOL has NO way online to get help unless you pay and upgrade. VERY bad customer service. They should allow emailing when people have problems.

I am thinking of dumping both AOL/Verizon and Thunderbird. TIA Elsie

I have two verizon.net email accounts. I used Thunderbird to download them to my laptop. One email stopped working a while ago, now my other one also stopped working yesterday. I do not have a cell phone so I can not do that 2 version account verification (or whatever it is called on aol). I am happy to give you details if you will HELP. Laptop, Windows 10, Google Chrome, Thunderbird 91.5.1 (64-bit) AOL has NO way online to get help unless you pay and upgrade. VERY bad customer service. They should allow emailing when people have problems. I am thinking of dumping both AOL/Verizon and Thunderbird. TIA Elsie

Modified by elively304

Chosen solution

If you log on to your aol account and select 'security', you can generate an app password. I do not think you need two-way setup.

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All Replies (3)

david
david
  • Top 10 Contributor
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I don't think two-step is needed. The website indicates it is not. 

https://login.aol.com/account/security   Once you sign in, you can generate an app password.  Good luck.

david

david
david
  • Top 10 Contributor
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Chosen Solution

If you log on to your aol account and select 'security', you can generate an app password. I do not think you need two-way setup.

elively304
elively304 Question owner
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Thank you.