Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is being drawn too low on my screen causing it to oclude the androrid soft buttons (back, home, apps)

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Paul

more options

I fixed the issue by opening a new private tab, so I cannot screenshot what the issue looked like or recreate it.

I will update this ticket if I manage to recreate the issue.

The effect was that the box that firefox rendered into was shifted down on my screen occluding the soft buttons on the bottom and leaving a black space between the notification bar and the top of the webpage/firefox. Touching on the address bar; which I have on the bottom of the firefox window, would have unpredictable results. Sometimes the android soft buttons would be hit, and sometimes the firefox buttons would be hit.

The forward and back button in firefox's the triple dot menu were always occluded by the soft buttons. I think clicking the triple dots would cause the soft buttons to be pulled into the foreground, making a subsequent click on the buttons in the bottom of the triple dot context menu impossible to hit.

97.1.0 build 2015860771 Android 11 build 11.2.9.9.LE5ACB Oneplus 9 Pro model LE2127

I fixed the issue by opening a new private tab, so I cannot screenshot what the issue looked like or recreate it. I will update this ticket if I manage to recreate the issue. The effect was that the box that firefox rendered into was shifted down on my screen occluding the soft buttons on the bottom and leaving a black space between the notification bar and the top of the webpage/firefox. Touching on the address bar; which I have on the bottom of the firefox window, would have unpredictable results. Sometimes the android soft buttons would be hit, and sometimes the firefox buttons would be hit. The forward and back button in firefox's the triple dot menu were always occluded by the soft buttons. I think clicking the triple dots would cause the soft buttons to be pulled into the foreground, making a subsequent click on the buttons in the bottom of the triple dot context menu impossible to hit. 97.1.0 build 2015860771 Android 11 build 11.2.9.9.LE5ACB Oneplus 9 Pro model LE2127

All Replies (2)

more options

I recreated the issue by pressing the tabs button while a page was loading. I think I may of needed to load an html video file in that tab previously. I will update if I get consistent reproduction.

Screenshots of phone in failed and working state: https://imgur.com/a/W7p9Mon

more options

Hi

I think that what you are seeing is:

https://github.com/mozilla-mobile/fenix/issues/23705

Are you able to update to 97.2?