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Securing my gmx account.

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  • Last reply by Paul

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Hi my name is Jackie. When looking at my emails earlier I was greeted with a message saying I must follow some steps to secure my gmx account. Upon signing in and trying to move on to the next step, I am only presented with a view of split-screen football matches and a loading symbol that goes on forever.

I have been in touch with gmx who kindly sent me a link so that I can report the issue. However on tapping the link I find the football matches and loading symbol again.

It was fine when I used it yesterday, I use it everyday but it has me very bewildered.

I don't think that the loading split-screen football matches are all there is to it, (or even anything to do with it at all), or are they? I am now extremely concerned and wondering whether I will lose access to my account.

Can anyone help? Jackie

Hi my name is Jackie. When looking at my emails earlier I was greeted with a message saying I must follow some steps to secure my gmx account. Upon signing in and trying to move on to the next step, I am only presented with a view of split-screen football matches and a loading symbol that goes on forever. I have been in touch with gmx who kindly sent me a link so that I can report the issue. However on tapping the link I find the football matches and loading symbol again. It was fine when I used it yesterday, I use it everyday but it has me very bewildered. I don't think that the loading split-screen football matches are all there is to it, (or even anything to do with it at all), or are they? I am now extremely concerned and wondering whether I will lose access to my account. Can anyone help? Jackie

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Hi

This doe snot sound like an issue with Firefox for Android, but is something that the GMX support team should be able to help you with.