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Firefox Browser

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by jeyson1099

rbkinney
rbkinney
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My computer rebooted to install antivirus update. Now I cannot access any of my bookmarks or anything on the web. My bookmarks are showing, but when I click on one, it won't load. When I first open Firefox, there is a tab in the upper left corner that says new tab, but there is a blank page. I can't access my e-mail or anything on the web.

My computer rebooted to install antivirus update. Now I cannot access any of my bookmarks or anything on the web. My bookmarks are showing, but when I click on one, it won't load. When I first open Firefox, there is a tab in the upper left corner that says new tab, but there is a blank page. I can't access my e-mail or anything on the web.

All Replies (1)

jeyson1099
jeyson1099
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Hello, If another web browser works just fine, one of following solutions should fix things: If you are able to view websites in browsers other than Firefox, please follow the steps in the following link: Firefox can't load websites but other browsers can. If you experience connection problems after updating Firefox, go to: Fix problems connecting to websites after updating Firefox. If none of the above options solved your problem, please visit Websites don't load - troubleshoot and fix error messages and performs other processes that are detailed there.