Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Bookmarks don't restore into their folders

  • 2 replies
  • 1 has this problem
  • 32 views
  • Last reply by cor-el

barnabyde
barnabyde
more options

Hello,

I'm trying to restore my bookmarks from a .json backup file, but when I restore from it, all the bookmarks go into the Other Bookmarks folder. All the other folders are imported but are empty. I've tried the automatic backups and the same thing happens.

Obviously I don't want to have to drag and drop 2000 bookmarks back into their folders... how can I fix this?

Thanks, Barnaby

Hello, I'm trying to restore my bookmarks from a .json backup file, but when I restore from it, all the bookmarks go into the Other Bookmarks folder. All the other folders are imported but are empty. I've tried the automatic backups and the same thing happens. Obviously I don't want to have to drag and drop 2000 bookmarks back into their folders... how can I fix this? Thanks, Barnaby

Chosen solution

Fixed it - I restarted in Troubleshoot mode and it worked, so I did some elimination, and the culprit turned out to be the extension Default Bookmark Folder! Disabling it fixed the problem.

Read this answer in context 👍 0

All Replies (2)

barnabyde
barnabyde Question owner
more options

Chosen Solution

Fixed it - I restarted in Troubleshoot mode and it worked, so I did some elimination, and the culprit turned out to be the extension Default Bookmark Folder! Disabling it fixed the problem.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

There have been more reports that Default Bookmark Folder causes this issue when you restore a bookmarks backup and you need to disable this extension before importing or restoring a backup.