Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sending emails

  • 2 replies
  • 2 have this problem
  • 6 views
  • Last reply by avsafe

avsafe
avsafe
more options

For some unknown reason I am suddenly unable to send emails from my Thunderbird account. I can receive but not send.

For some unknown reason I am suddenly unable to send emails from my Thunderbird account. I can receive but not send.

All Replies (2)

Stans
Stans
more options

What exactly happens when you click Send?

avsafe
avsafe Question owner
more options

I get the following message

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mail.shaw.ca was lost in the middle of the transaction. Try again.