Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

eToken with FF 100 from snap

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by jonzn4SUSE

more options

Canonical transformed Ubuntu installation process from apt to snap. Unfortunately my FF 100 now is not able to load libetpksc11 module with message: module cannot be loaded.

Canonical transformed Ubuntu installation process from apt to snap. Unfortunately my FF 100 now is not able to load libetpksc11 module with message: module cannot be loaded.

All Replies (3)

more options

Try to rename/remove pkcs11.txt in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

more options

Unfortunately does not help. Still the same - "module cannot be loaded".

more options

Try downloading another copy of Firefox, run it from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release