We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Printing Adobe Acrobat files from within Firefox no longer works - blank pages result

  • 8 replies
  • 2 have this problem
  • 14 views
  • Last reply by graham76

more options

Reecently, with the latest version of Firefox (101.0 32 bit), I can no longer print directly from within the browser as if I do so, my printer simply throws balnk pages. The printer is directly connected

I have tried another printer connected via wireless to the same PC but get the same results.

However if I download the file and open it from Acrobat reader and then print, it works perfectly.

Reecently, with the latest version of Firefox (101.0 32 bit), I can no longer print directly from within the browser as if I do so, my printer simply throws balnk pages. The printer is directly connected I have tried another printer connected via wireless to the same PC but get the same results. However if I download the file and open it from Acrobat reader and then print, it works perfectly.

All Replies (8)

more options

So what do you see in the print preview? Is your windows 7 32bit?

more options

Yes it is Windows 7 32 bit and the print preview looks correct, even changing from mono to colour when I switch from one printer to the other as it should. One is a laser, the other an inkjet but I don't think that's relevant and just include it for your information.

more options

Can you update to 101.0.1 and see if it makes a difference. How about checking what happens when you print to pdf, is the saved file blank? I'm on 101.0.1, but let me print a pdf from Firefox and see what happens.

more options

Can you post a pic like this. see screenshot

more options

Hi, already running 101.0.1 as you will see from the attached screenshot, as requested.

Tried printing a PDF again from within Firefox, but sadly it gave the same result.

Graham

more options

Not sure that last upload of the image worked so trying again....

more options

Tested print to PDF and that works fine, all pages saved correctly.

more options

Not sure I understand your question Dropa but if you are asking which websites the PDF problem occurs on the answer is all of them. If I download a PDF and view it in Firfox, then print it, the result is always a blank sheet of paper.