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Unable to compact Inbox 102.4.2 (32-bit) on Windows 8.1

  • 2 replies
  • 0 have this problem
  • 4 views
  • Last reply by Wayne Mery

jsmoley
jsmoley
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Since this afternoon (11/11/22) I have been unable to compact my inbox (102.4.2 (32-bit) on Windows 8.1) after deleting emails. I get the message that it is busy. Nothing in logs when I turned on debugging, no crashes. Restarted several time with & without extensions. Also (will report as separate item) at the same time I am unable to detach or delete attachments. No error messages or anything, they just don't delete and the size of the email stays the same.

Since this afternoon (11/11/22) I have been unable to compact my inbox (102.4.2 (32-bit) on Windows 8.1) after deleting emails. I get the message that it is busy. Nothing in logs when I turned on debugging, no crashes. Restarted several time with & without extensions. Also (will report as separate item) at the same time I am unable to detach or delete attachments. No error messages or anything, they just don't delete and the size of the email stays the same.

All Replies (2)

christ1
christ1
  • Top 25 Contributor
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What is your anti-virus software?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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jsmoley,

If you still have compact issues, please post a new support topic using https://support.mozilla.org/en-US/questions/new/thunderbird