Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes with Facebook

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by cor-el

more options

I see that others have this same problem. Since the last two updates, Firefox has crashed when I open Facebook and try to scroll down my newsfeed. Other sites are okay, and other browsers work with Facebook.

I see that others have this same problem. Since the last two updates, Firefox has crashed when I open Facebook and try to scroll down my newsfeed. Other sites are okay, and other browsers work with Facebook.

All Replies (1)

more options

If you have submitted crash reports, please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> More Troubleshooting Information" (about:support) page.

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also: