Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how to cancel relay subscription

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Paul

Emby
Emby
more options

I wish to cancel my Relay subscription, but I see no way to do so. There are a number of descriptions of how to do this on the Firefox web site, but they are ALL WRONG or INACCURATE. This should be dead easy to do without having to send an email to "support" (such as it is) or "the community".

I wish to cancel my Relay subscription, but I see no way to do so. There are a number of descriptions of how to do this on the Firefox web site, but they are '''''ALL WRONG or INACCURATE'''''. This should be dead easy to do without having to send an email to "support" (such as it is) or "the community".

All Replies (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question:

Emby
Emby Question owner
more options

Thank you Paul. I have submitted a request; we'll see how responsive they are ...

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Thank you for letting us know, they should be able to help you.