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how to cancel relay subscription

  • 3 replies
  • 1 has this problem
  • 13 views
  • Last reply by Paul

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I wish to cancel my Relay subscription, but I see no way to do so. There are a number of descriptions of how to do this on the Firefox web site, but they are ALL WRONG or INACCURATE. This should be dead easy to do without having to send an email to "support" (such as it is) or "the community".

I wish to cancel my Relay subscription, but I see no way to do so. There are a number of descriptions of how to do this on the Firefox web site, but they are '''''ALL WRONG or INACCURATE'''''. This should be dead easy to do without having to send an email to "support" (such as it is) or "the community".

All Replies (3)

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Hi

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question:

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Thank you Paul. I have submitted a request; we'll see how responsive they are ...

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Thank you for letting us know, they should be able to help you.