Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How does threading work?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Wayne Mery

more options

I promise I searched and read messages, but could not understand how threading works in Thunderbird. With respect to all the other apps I use, I consider threading in Thunderbird unusable.

- New emails assigned to a thread, do not clearly show on top of the list (depending on the sort criteria of the mailbox/folder).

- Sometimes, emails get grouped in the same thread even if they have a different subject. I assume Thuderbird uses fields different to the email subject, but there should be a way not to automtically group messages whose subject is different.

Is there a link to a documentation page that helps in making sense of threading?

I promise I searched and read messages, but could not understand how threading works in Thunderbird. With respect to all the other apps I use, I consider threading in Thunderbird unusable. - New emails assigned to a thread, do not clearly show on top of the list (depending on the sort criteria of the mailbox/folder). - Sometimes, emails get grouped in the same thread even if they have a different subject. I assume Thuderbird uses fields different to the email subject, but there should be a way not to automtically group messages whose subject is different. Is there a link to a documentation page that helps in making sense of threading?

All Replies (1)

more options

The generic document is https://support.mozilla.org/en-US/kb/message-threading-thunderbird

For more gritty details, do an internet search for strict threading, references and message-id.