Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox directing to a different URL than what I've entered

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by Mich

ccparrot
ccparrot
more options

When typing in a URL (for example www.google.com) and pressing enter, Firefox automatically sends me to a specific page on the website that I've visited before (for example, www.google.com/search/12345). I am making sure that it is not auto-filling a suggested URL before hitting enter, it is just the basic URL. I tried deleting cookies for that website and clearing the Firefox suggestions using the arrow keys and shift + Delete and it is still automatically sending me to a different page on that website. I also tried the same thing in an incognito browser and it does the same. If anyone has any ideas it'd be appreciated. It's not a big hassle but I just want to figure it out more than anything.

When typing in a URL (for example www.google.com) and pressing enter, Firefox automatically sends me to a specific page on the website that I've visited before (for example, www.google.com/search/12345). I am making sure that it is not auto-filling a suggested URL before hitting enter, it is just the basic URL. I tried deleting cookies for that website and clearing the Firefox suggestions using the arrow keys and shift + Delete and it is still automatically sending me to a different page on that website. I also tried the same thing in an incognito browser and it does the same. If anyone has any ideas it'd be appreciated. It's not a big hassle but I just want to figure it out more than anything.

All Replies (1)

Mich
Mich
more options

This could be due to a cached redirect that has been set up on the website or a possible malware infection on your computer. Here are a few things you can try:

1)Clear your browser cache: Go to the Firefox menu, click on Options, then click on Privacy & Security. Scroll down to the Cookies and Site Data section and click on Clear Data. Check the boxes for Cookies and Site Data and Cached Web Content, then click on Clear. 2)Disable any browser extensions: Sometimes, a browser extension can interfere with the normal functioning of the browser. Go to the Firefox menu, click on Add-ons, and disable any extensions you have installed one by one to see if that solves the problem. 3)Run a virus scan: Malware can also cause this type of behavior. Use your preferred antivirus software to run a full system scan to make sure your computer is not infected.