Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

INBOX-1.msf INBOX-2.msf ... INBOX-N.msf

  • 1 reply
  • 0 have this problem
  • 1189 views
  • Last reply by BobG

more options

Migrated to a new laptop. Fedora 37 Thunderbird 102.8.0 (via Flatpak)

Was able to migrate Thunderbird profile without issue. However, I can not see any of my email folders or the contents of my inbox (All Folders). Under Account Settings/Server Settings/Message Storage/Local Directory is a path to my email folders. Thunderbird see this, but ignores the contents. Instead it created a new inbox, INBOX-1.msf And then every time it starts it creates a new iteration, INBOX-2.msf, etc.

Removing all *.msf files did not change a thing. Still an empty inbox and no other folders shown. And the iterations of INBOX-N.msf continue.

Any ideas on how to resolve this?

Migrated to a new laptop. Fedora 37 Thunderbird 102.8.0 (via Flatpak) Was able to migrate Thunderbird profile without issue. However, I can not see any of my email folders or the contents of my inbox (All Folders). Under Account Settings/Server Settings/Message Storage/Local Directory is a path to my email folders. Thunderbird see this, but ignores the contents. Instead it created a new inbox, INBOX-1.msf And then every time it starts it creates a new iteration, INBOX-2.msf, etc. Removing all *.msf files did not change a thing. Still an empty inbox and no other folders shown. And the iterations of INBOX-N.msf continue. Any ideas on how to resolve this?

Chosen solution

I took the advice of @Toad-Hall and uninstalled the flatpak version of thunderbird, then installed the version available as an rpm via dnf/yum and that worked. Life is good.

See https://support.mozilla.org/en-US/questions/1405834

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

I took the advice of @Toad-Hall and uninstalled the flatpak version of thunderbird, then installed the version available as an rpm via dnf/yum and that worked. Life is good.

See https://support.mozilla.org/en-US/questions/1405834