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How to block the 'You are seeing this message because ad or script blocking software is interfering with this page. Disable any ad or script blocking software, then reload this page.'

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  • Last reply by avo

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How do I block the 'You are seeing this message because ad or script blocking software is interfering with this page. Disable any ad or script blocking software, then reload this page.' ?

I have been using ublock origin add-on for years without any issues. For the past few weeks, pop up videos as well as above alert message appears on several news sites. Is this a glitch with the add-on or firefox browser issues?

Many thanks!

How do I block the 'You are seeing this message because ad or script blocking software is interfering with this page. Disable any ad or script blocking software, then reload this page.' ? I have been using ublock origin add-on for years without any issues. For the past few weeks, pop up videos as well as above alert message appears on several news sites. Is this a glitch with the add-on or firefox browser issues? Many thanks!

All Replies (3)

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This sounds more like Addon related issue then a Browser caused. Maybe contact the Addon developer for help using their Addon settings. And some sites nowdays will block access if one uses adblocker. So something like this isn't Firefox related more like Addon caused.

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You can check for issues with Total Cookie Protection.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages about blocked content.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

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Thank you both for your replies.

I still can't solve the issue (even with the updated firefox).

I will re-try your recommendations at a later date and hope improvements have been made.