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Email Folders

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by david

redroof2
redroof2
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I was having trouble receiving emails and I couldn't work out the problem. I deleted my mail account and re-added it. Now all my folders are gone. I can see them in my profile, but can't work out how to get them back into Thunderbird mail. Please help

I was having trouble receiving emails and I couldn't work out the problem. I deleted my mail account and re-added it. Now all my folders are gone. I can see them in my profile, but can't work out how to get them back into Thunderbird mail. Please help

Chosen solution

Thanks so much David, that worked!!! :) Love your work :)

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All Replies (5)

david
david
  • Top 10 Contributor
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Can you do a screenshot of your profile from File Explorer? Either that, or tell where the folders are appearing? That is, in what folder of profile?

redroof2
redroof2 Question owner
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Hi David, thanks for your help. I've attached a picture. I can see the folders in the folder I marked in pink.

david
david
  • Top 10 Contributor
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check the folder being used at 'local folder', at bottom of pane for server settings. My guess is it may be pointing to bigpond-1. that can happen on a reinstall. Try changing to point to bigpond folder

redroof2
redroof2 Question owner
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Chosen Solution

Thanks so much David, that worked!!! :) Love your work :)

david
david
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You're very welcome. Thanks for the smile.  :)