Dear Sir/Madam,

Thank you for reaching out to us regarding the loading issues you are experiencing with the website on Firefox. As a Firefox support volunteer for the web browser on Windows and Mac, I'll be glad to assist you with this.

Based on your description, it seems that the website you mentioned, https://lingoservice.com/services/translation-services-online/notarised-translation/, is not loading correctly in Firefox, while it works fine in Chrome. This discrepancy can occur due to various factors, including browser compatibility, website coding, or specific settings.

To troubleshoot this issue, I recommend trying the following steps:

Clear your browser cache: Sometimes, cached data can interfere with website loading. Go to the Firefox menu, select Options (or Preferences on Mac), navigate to Privacy & Security, and under Cookies and Site Data, click on "Clear Data." Then, select the appropriate options and click "Clear."

Disable browser extensions: Certain extensions or add-ons can cause conflicts with website loading. Try disabling any extensions you have installed by going to the Firefox menu, selecting Add-ons, and disabling them one by one to see if the issue persists.

Update Firefox: Ensure that you have the latest version of Firefox installed. Go to the Firefox menu, select Help, and choose "About Firefox" to check for updates and install them if available.

Try a different Firefox profile: Create a new Firefox profile and test if the website loads correctly. Sometimes, issues can be specific to a user profile.

If the issue persists after trying these steps, please provide additional information, such as the version of Firefox you are using and any error messages or console logs you see when attempting to load the website. This will help us further investigate the problem and provide a more targeted solution.

Thank you for your patience, and I look forward to assisting you further.

Best regards, Firefox Support Volunteer

Works for me in the current release.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

• make sure your extensions and filters are updated to the latest version
• https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

• click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages about blocked content.

• https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
• https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
• https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

• hold down the Shift key and left-click the Reload button
• press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
• press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

• Settings -> Privacy & Security
  Cookies and Site Data: "Manage Data"

"Clear the Cache":

• Settings -> Privacy & Security
  Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

• https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
• https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

• switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
• do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

• https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
• https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

• https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
• https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
• https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track