We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to Exclude Unread/New Badge from GMail "All Mail"

  • 4 replies
  • 2 have this problem
  • 4 views
  • Last reply by david

brandon27
brandon27
more options

It seems that my Thunderbird installation is showing duplicate unread/new badges. It is showing on both the "Inbox" and the "All Mail". I need to have access to the "All Mail" in Thunderbird so that I can look through and retrieve past messages. But I do not wish for it to display duplicate notifications of the emails in the Inbox.

Is this a bug that has occurred to due migrating from an older version of Thunderbird? How does one exclude the "All Mail" folder from showing a redundant new/unread badge count? It currently makes assessing all my inboxes very difficult.

Thank you.

It seems that my Thunderbird installation is showing duplicate unread/new badges. It is showing on both the "Inbox" and the "All Mail". I need to have access to the "All Mail" in Thunderbird so that I can look through and retrieve past messages. But I do not wish for it to display duplicate notifications of the emails in the Inbox. Is this a bug that has occurred to due migrating from an older version of Thunderbird? How does one exclude the "All Mail" folder from showing a redundant new/unread badge count? It currently makes assessing all my inboxes very difficult. Thank you.
Attached screenshots

All Replies (4)

david
david
  • Top 10 Contributor
more options

That is what 'all mail' means - all mail. This is controlled by Gmail. You may find it beneficial to remove Allmail and rely on Trash.

brandon27
brandon27 Question owner
more options

david said
That is what 'all mail' means - all mail. This is controlled by Gmail. You may find it beneficial to remove Allmail and rely on Trash.

I have so far been unable to validate the claim that Gmail controls the new/unread email badges shown in Thunderbird. In fact, it seems that GMail is showing the new/unread badge/count as desired.

Removing "All Mail" and relying on "Trash" has not been found to be beneficial.

Modified by brandon27

betty davis
betty davis
more options

This and other threads I have found explain why this issue occurs and mention "removing" or "unsubscribing" from the All Mail and Important folders. None of these explain (beyond mere hints unhelpful to novice users) how to do that.

Knowing why is great, but it's not enough without knowing how.

david
david
  • Top 10 Contributor
more options

Okay, - highlight account in left sidebar - rightclick and select 'subscribe' - untick the folders you do not want to see Yes, I should have mentioned that originally.