Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sent emails, not found, attached to a thread

  • 1 reply
  • 0 have this problem
  • 12 views
  • Last reply by Terry

more options

When I have sent an email, it is not seen in 'all mails' nor 'sent emails', it is attached to a thread, when I open the thread, I have to go through many 'header' emails to find it at the bottom. Why is my last email NOT in 'sent', not in 'all mail' - or if it is on the thread, not seen at the TOP, displayed, ready to reply. Sending me nuts. Please advise how I can customize - to see the emails sent and received in REAL time. Currently my sent mail has so few in the folder. How can I stop this. I want All Mail and Sent mail, at the time I sent them. Not buried, Not as threads. I have tried removing threads, and it think it wants to delete them, I don't want that.

When I have sent an email, it is not seen in 'all mails' nor 'sent emails', it is attached to a thread, when I open the thread, I have to go through many 'header' emails to find it at the bottom. Why is my last email NOT in 'sent', not in 'all mail' - or if it is on the thread, not seen at the TOP, displayed, ready to reply. Sending me nuts. Please advise how I can customize - to see the emails sent and received in REAL time. Currently my sent mail has so few in the folder. How can I stop this. I want All Mail and Sent mail, at the time I sent them. Not buried, Not as threads. I have tried removing threads, and it think it wants to delete them, I don't want that.

All Replies (1)

more options

You may have what gmail calls "conversation thread". You need to change that in your email provider settings.

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help