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Thunderbird stops responding periodically and must be closed.

seekinganswer
seekinganswer
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In recent weeks, periodically Thunderbird stops responding (spinning blue circle, and screen becomes lighter) and must be shut down. Message says Thunderbird has stopped responding and provides 2 options, to shut down or wait. I have used Thunderbird successfully for years. How can I troubleshoot the cause? This is on a Windows 10, 64 bit laptop.

In recent weeks, periodically Thunderbird stops responding (spinning blue circle, and screen becomes lighter) and must be shut down. Message says Thunderbird has stopped responding and provides 2 options, to shut down or wait. I have used Thunderbird successfully for years. How can I troubleshoot the cause? This is on a Windows 10, 64 bit laptop.

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Wayne Mery
Wayne Mery
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Does problem go away?

seekinganswer
seekinganswer Question owner
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Let me try that. Since it is a sporadic problem it may take a while to see if it occurs. I think it happens every day but not immediately. I wonder if there is any type of log or diagnostic tool that might give a clue as to what occurs when it gets hung up.