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downloading statements from my bank account

  • 3 replies
  • 2 have this problem
  • 12 views
  • Last reply by cor-el

stef.l1
stef.l1
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Recently I have found that I cannot download statements from my bank account, also at the same time (2/3 months ago) I cannot access a Tesco website from Firefox. I can carry out these functions easily from Microsoft Edge, so why the sudden change ? Can anyone please help me to fix this in Firefox?

Recently I have found that I cannot download statements from my bank account, also at the same time (2/3 months ago) I cannot access a Tesco website from Firefox. I can carry out these functions easily from Microsoft Edge, so why the sudden change ? Can anyone please help me to fix this in Firefox?

All Replies (3)

TyDraniu
TyDraniu
  • Top 25 Contributor
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Tesco is aware of this issue (twitter), please contact them about it.

TyDraniu
TyDraniu
  • Top 25 Contributor
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You should be able to download statements from your bank account. What are the symptoms? How can we reproduce it?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Such documents are usually PDF files. Can you open such a file is a Firefox tab ?