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Download new version nag

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by Paul

Grizz B
Grizz B
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I have been getting the "new version available, download now nag for over 2 weeks, and I have the latest version. Still get this issue repeatedly every day. Starting to become an every hour nag to update and install latest version of Firefox. Refuse to use Microsoft Edge or Chrome, and will switch off Firefox too if not rectified.

I have been getting the "new version available, download now nag for over 2 weeks, and I have the latest version. Still get this issue repeatedly every day. Starting to become an every hour nag to update and install latest version of Firefox. Refuse to use Microsoft Edge or Chrome, and will switch off Firefox too if not rectified.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Are you using NordVPN as its "Web Protection" has been reported to cause issues with updating?

James
James
  • Moderator
  • Top 10 Contributor
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Note there is also the Firefox 125.0.2 update as of April 22nd. https://www.mozilla.org/firefox/125.0.2/releasenotes/

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

We believe that NordVPN have fixed their Web Protection feature and you should find that if you turn this back on, the issue is now resolved.

If you find that it is still not working correctly, please let us know and we can try to follow up with NordVPN.

Thank you.