Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Infinite redirects

  • 3 replies
  • 0 have this problem
  • Last reply by Jiun Han

Jiun Han
Jiun Han
more options

I am unable to login to a single microsoft service on firefox with my school account. It infinitely redirects to a different link and says "Sorry we're unable to sign you in" and I cannot even access the login page for microsoft office 365. I cleared all cookies and cache and even recreated my account 3 times and reinstalled fresh firefox 5 times. Nothing works.

I am unable to login to a single microsoft service on firefox with my school account. It infinitely redirects to a different link and says "Sorry we're unable to sign you in" and I cannot even access the login page for microsoft office 365. I cleared all cookies and cache and even recreated my account 3 times and reinstalled fresh firefox 5 times. Nothing works.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for issues with Total Cookie Protection.

Helpful?

Jiun Han
Jiun Han Question owner
more options

I already tried allowing cookies but doesn't work at all

Helpful?

Jiun Han
Jiun Han Question owner
more options

I am already using standard protection

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.