Using Thunderbird 115.13.0 Not able to send emails. Can receive.
Using Thunderbird 115.13.0 Not able to send emails. Can receive. I am in Canada. Get incoming email from Mail System (NOT MY ISP)
Login from Country: US United States Please use this url to enable SMTP sending for the new ip address
If you were not sending from this address then change your password IMMEDIATELY as it is known to a hacker g_safe_smtp: Login attempt from unknown address (23.227.149.3) user=wsilvera@uniserve.com. Open this link in your browser to enable logins: http://mx0.uniserve.com/vfy?f=87c21422
My ISP says this is a Thunderbird issue, and they cannot help. Warren
Chosen solution
I am sorry, but that message is from your SMTP server owner. I have no idea who that is because you did not mention your mail provider.
The IP address mentioned in the error is certainly in the USA per this web site. https://ipinfo.io/23.227.149.3 they indicate it is registered to a company called 24 shells. https://www.24shells.net/
You say you are using mail system, which appears to be an addon for Drupal. https://www.drupal.org/project/mailsystem Neither of which I have heard of before today. uniserver appears to be in Canada https://home.uniserve.com/support/, so I am guessing it is your ISP, but their web site appears to be more focused on web hosting, so I don't really know.
So my uneducated guess is you have woven a tangled web that also includes a VPN with has an endpoint in the USA and something in your mix of providers does not like it. Probably your ISP as they are Canadian and probably have no reason to offer outgoing mail to a country they do not offer ISP services in. But that is just a guess.
What is not a guess is they provide a link to enable logins. You posted that so click it an lo. I end up as this web site belonging clearly based on the URL to uniserve where they tell me
You are attempting to send email from an unfamiliar ip address so this page will confirm that it's really you and not a spammer trying to guess your password and/or steal your account to send spam or commit identity theft/fraud. IPAddress: 23.227.149.3
So I am guessing my VPN idea is the most probably reason you appear in the USA, but really I have no idea as such. Only you know what software you have installed of what circles it makes to get mail. I can only guess. But if you are trying to send mail you have a perfectly good way to authorise mail from that IP address. But I have never heard of it. That is something you have to resolve, if the ip is actually the one you are using. I can not do that for you.
Read this answer in context 👍 2All Replies (2)
Chosen Solution
I am sorry, but that message is from your SMTP server owner. I have no idea who that is because you did not mention your mail provider.
The IP address mentioned in the error is certainly in the USA per this web site. https://ipinfo.io/23.227.149.3 they indicate it is registered to a company called 24 shells. https://www.24shells.net/
You say you are using mail system, which appears to be an addon for Drupal. https://www.drupal.org/project/mailsystem Neither of which I have heard of before today. uniserver appears to be in Canada https://home.uniserve.com/support/, so I am guessing it is your ISP, but their web site appears to be more focused on web hosting, so I don't really know.
So my uneducated guess is you have woven a tangled web that also includes a VPN with has an endpoint in the USA and something in your mix of providers does not like it. Probably your ISP as they are Canadian and probably have no reason to offer outgoing mail to a country they do not offer ISP services in. But that is just a guess.
What is not a guess is they provide a link to enable logins. You posted that so click it an lo. I end up as this web site belonging clearly based on the URL to uniserve where they tell me
You are attempting to send email from an unfamiliar ip address so this page will confirm that it's really you and not a spammer trying to guess your password and/or steal your account to send spam or commit identity theft/fraud. IPAddress: 23.227.149.3
So I am guessing my VPN idea is the most probably reason you appear in the USA, but really I have no idea as such. Only you know what software you have installed of what circles it makes to get mail. I can only guess. But if you are trying to send mail you have a perfectly good way to authorise mail from that IP address. But I have never heard of it. That is something you have to resolve, if the ip is actually the one you are using. I can not do that for you.
30 July Thank You MATT Please excuse the delay in replying. I am over 80 years old and in poor health so am not able to always to go on line. It appears either Thunderbird or my ISP uniserve.com made a change as I did nothing. Thank You again Warren
You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.