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Unable to stay logged in even with passing security steps

  • 3 replies
  • 0 have this problem
  • Last reply by cor-el

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Hi Guys, I'm having trouble logging into Firefox on any of my devices even though i can pass all the password & security steps. When logged in, it asks me if want to connect any other devices then immediately logs me out.

On my main laptop i have all my bookmarks & passwords working but am not logged in, but i want to replicate this on another laptop.

Any ideas?

Sam

Hi Guys, I'm having trouble logging into Firefox on any of my devices even though i can pass all the password & security steps. When logged in, it asks me if want to connect any other devices then immediately logs me out. On my main laptop i have all my bookmarks & passwords working but am not logged in, but i want to replicate this on another laptop. Any ideas? Sam

All Replies (3)

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Did you try to close the tab to add another device since this is optional ?

Helpful?

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I did but it has logged me out pretty much instantly and this is on two separate devices. I even tried it in incognito mode but made no difference.

My credentials work fine on here to raise this issue so I think the details are fine.

I’ve tried removing the devices from my list too. ☹️

Helpful?

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In case of issues, try to login to the Mozilla Account via this website using the email address and password.

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