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Installing Thunderbird errors, ""Sorry Thunderbird cant be installed. This version of Thunderbird requires Microsoft Windows 10 x 64 or higher.."

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  • Last reply by david

davidprisk
davidprisk
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When I download Thunderbird I get "Thunderbird Setup 128.1.1esr." If I click on that it says extracting but doesnt show where its extracting to. If I right click and extract from there I get a setup file but when I click on that to setup I get a message "Sorry Thunderbird cant be installed. This version of Thunderbird requires Microsoft Windows 10 x 64 or higher.." I have Windows 10 x 64. This whole problem started when I couldnt save attachments and I read online a solution which was reinstalling Thunderbird. Any advice?

When I download Thunderbird I get "Thunderbird Setup 128.1.1esr." If I click on that it says extracting but doesnt show where its extracting to. If I right click and extract from there I get a setup file but when I click on that to setup I get a message "Sorry Thunderbird cant be installed. This version of Thunderbird requires Microsoft Windows 10 x 64 or higher.." I have Windows 10 x 64. This whole problem started when I couldnt save attachments and I read online a solution which was reinstalling Thunderbird. Any advice?

Modified by Wayne Mery

All Replies (1)

david
david
  • Top 10 Contributor
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what happens if you just click to install without rightclicking?

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