Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

No labels on Google Maps website when using Firefox

  • 1 reply
  • 0 have this problem
  • 17 views
  • Last reply by cor-el

wgarcianavarro2
wgarcianavarro2
more options

When I enter to the website it shows the labels of the cities, countries and all the elements on the map, until it finish loading, then everything desappears. So, after two second you have the map empty with the icons and roads but no name of city or any other element in it, it only happens when using Firefox.

When I enter to the website it shows the labels of the cities, countries and all the elements on the map, until it finish loading, then everything desappears. So, after two second you have the map empty with the icons and roads but no name of city or any other element in it, it only happens when using Firefox.
Attached screenshots

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin), always make sure such extensions do not block content.

You can check for issues with Enhanced Tracking Protection and Total Cookie Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages like about blocked content.