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Unresponsive Program

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  • Last reply by Wayne Mery

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After a recent update, Thunderbird has become unresponsive. The Inbox and folder tree appear when I open the program, and everything freezes. I cannot open any emails or navigate to another folder or email account within the program. New emails appear in the inbox but will not open. I uninstalled and reinstalled the program but with the same problem.

After a recent update, Thunderbird has become unresponsive. The Inbox and folder tree appear when I open the program, and everything freezes. I cannot open any emails or navigate to another folder or email account within the program. New emails appear in the inbox but will not open. I uninstalled and reinstalled the program but with the same problem.

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Please see https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems

Also are you using Cards View for the message list?

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