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Email has been hacked

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  • Last reply by Rick

t.mullins
t.mullins
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Hi my email address book was hacked on Thursday. Numerous scam emails sent out..

Now I note that any email sent to me goes straight to deleted items. How can I resolve or fix this PLEASE? I cannot get any support from anywhere

My phone number is [edited phone# from public community support forum]..email address is [edited] @sky.com Kind regards Terence Mullins

Hi my email address book was hacked on Thursday. Numerous scam emails sent out.. Now I note that any email sent to me goes straight to deleted items. How can I resolve or fix this PLEASE? I cannot get any support from anywhere My phone number is [edited phone# from public community support forum]..email address is [edited] @sky.com Kind regards Terence Mullins

Modified by James

All Replies (1)

Rick
Rick
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Hi Terence,

Try to change your account password. If you can, you may be able to re-gain control of your account.

In any case, ask Sky for help. Thunderbird support can probably not help.

Good luck.

Rick

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