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Autofill doesnt work

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  • 0 have this problem
  • Last reply by philipchr

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Hi Firefox. Autofill doesnt work. I couldnt see it under settings - privacy - autofill. Then i reinstalled firefox and now it appears. I filled the form, so it has all my information, but it doesnt seem to shop when im trying to check out of a websop for example.

Hi Firefox. Autofill doesnt work. I couldnt see it under settings - privacy - autofill. Then i reinstalled firefox and now it appears. I filled the form, so it has all my information, but it doesnt seem to shop when im trying to check out of a websop for example.

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"..but it doesnt seem to show when im trying to check out of a webshop for example."

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Hi philipchr,

It sounds like you’re having trouble with the autofill feature not working properly after reinstalling Firefox. Here are a few things to check:

1. **Ensure Autofill is Enabled**: Go to **Settings > Privacy & Security > Forms and Autofill**. Make sure both **Autofill Addresses** and **Autofill Credit Cards** are turned on.

2. **Saved Information**: After reinstalling Firefox, double-check that your information is correctly saved in Firefox’s **Saved Addresses** and **Saved Credit Cards** sections. You can find these under **Settings > Privacy & Security > Forms and Autofill**.

3. **Clear Cache**: Sometimes, clearing your browser cache can resolve issues with autofill. You can do this under **Settings > Privacy & Security > Cookies and Site Data > Clear Data**.

4. **Website-Specific Issue**: If it’s only happening on certain websites, they may not support autofill properly. Try testing autofill on a different site to see if the issue persists.

5. **Firefox Update**: Ensure that you’re running the latest version of Firefox, as updates often fix bugs related to autofill and form handling.

If these steps don't help, try restarting Firefox after saving your information, and see if the issue is resolved.

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Hi Keara.

1) Both is checked, ok 2) Added them again after reinstalling, ok 3) Just tried clearing all cookie, cache and data 4) Tried with multiple websites 5) Running latest software (Version 134.0.2 (64-bit).)

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