Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Recover previously synced data after resetting password

more options

I had to reset my password after I forgot my old one and didn't realize I had made an account recovery key. Is there any way to recover the data after this if I still have the old key?

I had to reset my password after I forgot my old one and didn't realize I had made an account recovery key. Is there any way to recover the data after this if I still have the old key?

All Replies (1)

more options

FYI. Sync isn't not a backup system. If you reset the password the sync server resets as well and anything that was there is gone.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.